Technical support engineer

Bulwork™ the First IT/ ITES Recruitment Agency in Bulgaria having a reputation for delivering a high standard of services both for candidates and clients is looking for one of its clients – a leading company in the the system integration and support sector:

TECHNICAL SUPPORT ENGINEER WITH GERMAN

Main responsibilities:

- Provide customer technical and non-technical support in regards to the products of the company
- Analysing customers issues and finding the best solutions
- Supervise a limited number of small client accounts
- Provide and manage the resolution of all incoming incidents allocated to you
- Establish a long-term customer relation and business continuity.

Main requirements:

- Fluency in German language is a must
- Very good command in English language
- Technical / IT background or any degree (Bachelor or Master) in Computer Science, Informatics, Telecommunication or other related
- Excellent knowledge in MS Office
- Fast-learning person with analytical and problem-solving skills
- Eager to gain hands-on experience with leading edge technologies.

The company will offer to you:

- Opportunity to work in a highly professional working environment
- Opportunity to learn new things and cutting-edge technologies
- Excellent remuneration package along with additional social benefits
- Opportunity to be given various technical trainings and to be certified in this area
- Opportunity to work in a multinational company with excellent reputation in the IT/ITES sector.